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Streamlining payment
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We're better-positioned to meet our customers' payment needs than we've ever been. paytech's expertise and extensive library of integrations enabled us to connect to new providers and expand our market presence more quickly than we anticipated.

Roman Andriichuk

Director, Exim Technologies Ltd

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Payments Onboarding Manager

Full-time

Office

Limassol, Cyprus

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Overview

paytech is a dynamic fintech company dedicated to pushing the boundaries of innovation in the financial technology industry. Our mission is to revolutionise how people manage and interact with their finances through cutting-edge solutions and exceptional service. We pride ourselves on fostering a culture of innovation, collaboration, and excellence.

The Payments Onboarding Manager will be responsible for developing, managing, and expanding relationships with Payment Service Providers (PSPs), technology providers, and other key partners. This role requires a strategic thinker who can identify opportunities, negotiate contracts, and manage the onboarding process. The successful candidate will be a proactive communicator and have a deep understanding of merchant and operational services.

Key Responsibilities:

  • Develop and maintain strong relationships with PSPs, providers, and other key partners.
  • Oversee the end-to-end onboarding process for new merchants and partners, ensuring
    smooth integration and operational setup.
  • Negotiate terms and agreements with PSPs, providers, and merchants, ensuring favorable outcomes for the company.
  • Act as the primary point of contact for all partner-related communications, ensuring clear and timely exchanges of information.
  • Conduct research to identify potential partners, evaluate new opportunities, and stay informed about industry trends.
  • Coordinate and manage projects related to merchant and operational services, ensuring timely delivery and alignment with company objectives.
  • Work closely with internal teams to ensure that all operational needs are met, including compliance, reporting, and customer support.
  • Track and report on the performance of partnerships and merchant services, identifying areas for improvement and growth.
  • Address and resolve any issues or challenges that arise in relation to PSPs, providers, or merchants.

Requirements:

  • Excellent negotiation and contract management skills.
  • Strong project management abilities, with the capacity to handle multiple tasks simultaneously.
  • Exceptional communication skills, both written and verbal.
  • Proficiency in using CRM software, project management tools, and Microsoft Office Suite.
  • Analytical mindset with the ability to interpret data and make data-driven decisions.

Qualifications:

  • Bachelor’s degree in Business Administration, Finance, or a related field. A Master’s degree is a plus.
  • Minimum of 3-5 years of experience in business development, preferably within the payments, fintech, acquiring or e-commerce industries.
  • Strong understanding of PSPs, payment gateways, merchant services, and operational processes.
  • English and Russian language is a must.

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    Perks
    & benefits.

    Hybrid working

    Our hybrid model gives you more flexibility to get work done where you do it best – whether it’s from home or from our flexible office spaces worldwide.

    Training & development

    Challenge yourself and learn new technical or soft skills with a training budget for your growth and personal development.

    Hobby groups

    Join our employee-led activities. Connect with people with similar interests and contribute to shaping our dynamic culture.

    Wellness programs

    Feel your best with initiatives that promote physical and mental well-being, like mindfulness sessions.

    Social events

    Meet and mingle with your colleagues at our celebrations, social gatherings, and team-building activities, held year-round.